Telephone Support

For Support Please call: 01380 871962/07899983330 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

We offer telephone support for Wide Format Printers and associated software. Whilst we specialise in Roland products, we may still be able to help with other manufacturers products or be able to advise who to speak to if we cannot help.

Most customers use our telephone support service as their first port of call when they experience problems with either their hardware and/or applications. If we can sort the problem over the telephone, there is no charge for this service. If we diagnose the problem as a hardware fault we will co-ordinate a service engineer on a time and materials basis as required.

If your problems are print related (quality or colour issues) it can be very helpful to send us images showing the problem by text or WhatsApp to 07899983330.

Most application issues we can solve over the telephone however, we will ask customers to email problem files to us where the issues are more complex.