Welcome to the Spire Web Site
....Specialists in Wide Format Print Solutions
Last updated: 15.03.2007
Who we are
In this Privacy Policy references to "we" and "us" are to Spire Digital Solutions Limited company number 4986435, registered office 3, Butts Lane, Keevil, Trowbridge, WILTS, BA14 6LZ.
What information we collect and how
The information we collect via this website may include:
(1) Any personal details you type in and submit, such as Contact Name, Company Name, Invoice Address, Delivery Address, Email address, etc.
(2) The details of any order you place via this website and submit.
(3) If you purchase by Credit Card, the details you submit are only retained for the duration of the transaction which completes when we have confirmation of dispatch. These details are not stored on any part of our website or any database which we control but are stored on a secure site hosted by a specialist card processing company. On confirmation of dispatch, your details are deleted from their site.
What we do with your information
Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-
(1) to process your order and to provide after-sales service (we may pass your delivery details to another organisation to ship goods directly from their warehouse/factory to you).
(2) to carry out any security checks which we believe are necessary to comply with the terms under which we are authorised to process Credit Card payments. This may involve passing your details to our suppliers to confirm ownership of equipment or a credit reference agency who will check the details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions.
We would also like to inform you of various promotions, goods and services that may be of interest to you. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology.
We will also use your details to notify you of any product related issues such as faulty goods, updates, stock issues and any other related information which we believe will be necessary to help you manage your business.
Your rights
(1) You can ask us to update your personal information by emailing precise details of your request to sales@spire-digital.co.uk.
(2) You can ask us not to send you future marketing communications. To do this, simply email sales@spire-digital.co.uk with your Company and Contact name as you entered them originally on our website. We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations.
(3) You may update your own information using the tools provided on our website. You may alter all your details with, for security reasons, the exception of the username you originally selected. If you do wish to alter your username, please notify us by email at sales@spire-digital.co.uk with your details and we will contact you for confirmation.
Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.